MBTA Progresses, Remains Annoying


In just another show of the MBTA's technological might, the old-school flipping-plastic-card train schedule board in South Station will soon be replaced by a fancy digital one, reports the Globe:

The MBTA is expected to replace the mechanized schedule board with an electronic one, which will offer more information, be visible from farther away, and be more reliable.

But it will be just as noisy. Passengers have become so used to looking up to see arrivals and changes when they hear the ticking that T officials plan to keep the old sound in the new board.

It's great to see that the city cares so much about the quality of its customer experience that not only is it replacing the 20-year-old sign, but it is making special accomodations to keep the noise. How nice of them.

But, isn't that like replacing all the snarly MBTA employees with robots and including special programming to make them just as rude as the old ones?

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